Privacy Policy for Renew Health and Wellness Naperville

Effective Date: April 30, 2025

Renew Health and Wellness Naperville is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website (renewhealthnaperville.com) and our chiropractic and wellness services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, date of birth, and other identifiers you provide through forms or communications.
Health Information: Medical history, current health conditions, treatment records, and other information relevant to your chiropractic care (Protected Health Information, or PHI).
Website Usage Data: IP address, browser type, device information, pages visited, and usage patterns collected through cookies and analytics tools.

How We Use Your Information

We use your information to:

Provide chiropractic and wellness care, including diagnosis, treatment, and follow-up.
Schedule appointments and communicate with you about your care.
Process payments and insurance claims.
Improve our website and services. Comply with legal, regulatory, and professional obligations.
We will only use or disclose your PHI as permitted or required by law, including for treatment, payment, and healthcare operations, or with your explicit consent for other purposes.

Disclosure of Your Information

We may disclose your information:

To healthcare providers involved in your care.
To insurance companies for billing and payment.
To business associates providing services on our behalf (such as IT support), subject to confidentiality agreements.
When required by law (such as reporting abuse, responding to court orders, or public health activities).
To prevent or lessen a serious threat to health or safety.
We do not sell or rent your personal or health information to third parties for marketing purposes.

Your Rights

You have the right to:

Access and request copies of your health records.
Request corrections to your information if it is inaccurate.
Request restrictions on certain uses or disclosures of your information.
Receive an accounting of disclosures of your PHI.
Withdraw your consent for certain uses and disclosures (subject to legal and contractual restrictions).
To exercise these rights, please contact our office directly.

Safeguarding Your Information

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage of physical records, encrypted electronic systems, and staff training on privacy practices.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws regarding the privacy and security of your PHI. All staff receive annual HIPAA training and are required to follow our privacy and security policies.

Breach Notification

If a breach of your PHI occurs, we will notify you promptly in accordance with HIPAA requirements, describing the nature of the breach, the information involved, and steps you can take to protect yourself. 8. Retention and Destruction of Records

We retain your health records as required by law and professional guidelines. When records are no longer needed, they are destroyed securely to protect your privacy.

Retention and Destruction of Records

We retain your health records as required by law and professional guidelines. When records are no longer needed, they are destroyed securely to protect your privacy.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date. Your continued use of our website and services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Renew Health and Wellness Naperville

Address:

Website: https://renewhealthnaperville.com

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.